Terms & Conditions

Last updated: January 15, 2026

These Terms and Conditions govern the use of the website finanovax.com, operated by Finanovax S.A.P.I. de C.V. (hereinafter, "Finanovax"), incorporated under the laws of the United Mexican States, with registered address at Av. Paseo de la Reforma 250, Floor 12, Col. Juárez, Cuauhtémoc, C.P. 06600, Mexico City, Mexico. Tax ID (RFC): FNV210315QR7.

1. Acceptance of terms

By accessing and using this website, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Cookie Policy. If you do not agree with any of these terms, please refrain from using the site.

2. Nature of services

Finanovax provides financial guidance, economic education, and facilitation of access to social support programs. It is important to clarify that:

• Finanovax is NOT a financial institution regulated by the National Banking and Securities Commission (CNBV).

• The services provided are informational and guidance-oriented, and do not constitute binding professional financial advice.

• We do not offer financial products such as credit, investments, or insurance.

• We do not guarantee approval of applications to government support programs.

3. Permitted use of the site

You agree to use this website exclusively for lawful purposes and in accordance with these Terms. It is prohibited to:

• Provide false or misleading information in contact forms

• Attempt to access restricted areas of the site or Finanovax systems

• Use the site for activities that contravene current Mexican legislation

• Reproduce, distribute, or modify the site's content without express authorization

4. Intellectual property

All website content, including text, designs, logos, graphics, images, and software, is the property of Finanovax or its licensors and is protected by Mexican and international intellectual property laws, including the Federal Copyright Law and the Industrial Property Law.

5. Limitation of liability

Finanovax shall not be liable for:

• Financial decisions made based on information provided on this site

• Losses or damages arising from the use or inability to use the website

• Results of applications to government support programs

• Temporary service interruptions due to maintenance or force majeure

• Content of third-party websites linked from our site

In any case, Finanovax's liability shall be limited to the amount actually paid by the user for the services contracted, if any.

6. Third-party links

This website may contain links to third-party websites (such as government portals or financial institutions). Finanovax does not control and is not responsible for the content, privacy policies, or practices of such sites. We recommend reviewing the terms and policies of each site you visit.

7. Modifications

Finanovax reserves the right to modify these Terms and Conditions at any time. Modifications will take effect upon their publication on this page. Continued use of the site after such modifications constitutes acceptance of the new terms.

8. Applicable law and jurisdiction

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the United Mexican States. For the resolution of any dispute arising from these terms, the parties submit to the jurisdiction of the competent courts of Mexico City, waiving any other jurisdiction that may correspond to them.

9. Contact

For any questions about these Terms and Conditions, you can contact us at:

• Email: legal@finanovax.com

• Phone: +52 (55) 4170-8923

• Address: Av. Paseo de la Reforma 250, Floor 12, Col. Juárez, Cuauhtémoc, C.P. 06600, Mexico City, Mexico