Privacy Policy

Last updated: January 15, 2026

At Finanovax S.A.P.I. de C.V. (hereinafter, "Finanovax"), located at Av. Paseo de la Reforma 250, Floor 12, Col. Juárez, Cuauhtémoc, C.P. 06600, Mexico City, Mexico, with Tax ID (RFC): FNV210315QR7, we are committed to protecting the privacy and personal data of our users in accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

1. Personal data we collect

We collect the following personal data when you interact with our website or services:

• Full name

• Email address

• Content of messages sent through our contact form

• IP address and browsing data (browser type, operating system, pages visited)

• Cookie preferences and consent

We do not collect sensitive personal data such as banking information, biometric data, or health information through this website.

2. Purposes of data processing

Your personal data will be used for the following purposes:

• Responding to your inquiries and consulting requests

• Evaluating your eligibility for economic support programs

• Sending relevant information about our services (only with your prior consent)

• Improving the browsing experience on our website

• Complying with applicable legal and regulatory obligations

• Preparing internal usage statistics (anonymized data)

3. Legal basis for processing

The processing of your personal data is based on:

• Your explicit consent when submitting the contact form

• Finanovax's legitimate interest in providing financial guidance

• Compliance with legal obligations under current Mexican legislation

• Execution of pre-contractual measures at the data subject's request

4. Data transfers

Finanovax does not sell, rent, or share your personal data with third parties for commercial purposes. Your data may only be shared in the following cases:

• With government agencies when necessary for the management of social support programs

• With technology service providers operating under strict confidentiality agreements

• When required by a competent judicial or administrative authority under Mexican law

5. ARCO Rights

Under the LFPDPPP, you have the right to Access, Rectify, Cancel, or Oppose (ARCO rights) the processing of your personal data. To exercise these rights, send a request to:

• Email: privacidad@finanovax.com

• Address: Av. Paseo de la Reforma 250, Floor 12, Col. Juárez, Cuauhtémoc, C.P. 06600, Mexico City

Your request will be addressed within a maximum period of 20 business days as established by law.

6. Security measures

We implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, including:

• SSL/TLS encryption for all website communication

• Storage on ISO 27001 certified servers

• Role-based access controls for authorized personnel

• Periodic security reviews and internal audits

7. Data retention

We retain your personal data only for the time necessary to fulfill the purposes described in this notice, and in any case, for a period not exceeding 3 years from your last interaction with Finanovax, unless a legal obligation requires a longer retention period.

8. Changes to this policy

Finanovax reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with the corresponding update date. We recommend that you review this document periodically.

9. Contact

For any questions or clarifications about this Privacy Policy, you can contact us at: